Dear The Red and the Black:
I am sorry I have to put you on blast on the internet. Yes, I realize these “open letter” formats have become cliched and are way past their prime. I also realize I am merely a teeny, tiny corner of the internet and this probably won’t effect your business much. Still, you have forced my hand. I want everyone to know what I think of you.
Last Friday, I visited you. I was stuffed and happy from a spectacular meal at your neighbor, Granville Moore’s. We were all in good spirits on this dreary night. We looked to you to let the good times roll.
The four of us sat at the bar and luckily, sweet and peppy Layla served us. The place was practically empty, due to pouring rain. My friend LiLu was excited to see Layla as she has had great experiences with her.
Then, things took a turn. Rachel took over as our bartender.
Rachel rolled her eyes at us. She snickered at us and acted openly hostile. I have never been treated so rudely at a bar in my entire life.
Now, we were not drunk. We were polite and laid back. LiLu was actually a bartender for years, so I think we were pretty ideal customers. I cannot imagine what Rachel found so offensive about us. Rachel eventually stopped refilling our drinks, passive agressively bullying us in to leaving. We left, happy to bring our business somewhere else. I am not in the business of begging someone to take my money. There are plenty of other empty bars in the area that were more than happy to have us.
On Monday, LiLu sent you this note:
I’ve been to this bar a couple of times and always enjoyed myself- Layla has always taken care of me and is absolutely fantastic- warm and friendly, and always up for making some creative libations. Last Friday I stopped in for an after-dinner drink and although Layla was there, the other bartender (blond girl with glasses) “took care” of us. She was unbelievably rude- I’ve never felt so unwelcome in a bar. There was only a handful of people in the bar, and she certainly wasn’t busy, but when she wasn’t ignoring us, she was being outright rude. Perhaps we weren’t hip enough for her? As a bartender myself for years, I consider myself and my friends to be ideal patrons and can’t for the life of me imagine why our money and company was so offensive to her. We literally felt bullied into leaving. We weren’t drunk, loud, or making a scene of any kind- just four people trying to get a beer after dinner in what is normally a really cool bar and atmosphere. I love the H Street scene and will be back, but not if that bartender is working.
And ya know what? You didn’t even take the time to answer us. So, I while LiLu is a willing to give you a second chance, I am not. The Red and the Black…you can suck it.
Also, I think we are all pretty cool. Just a thought: everyone in that bar was wearing skinny jeans and plaid shirts. You are not unique or cutting edge when every person at the place is merely a reflection of you.